CCTV Frequently Asked Questions

CCTV Frequently Asked Questions

 

What is CCTV?

Closed Circuit TeleVision (CCTV) is a television system that operates on a ‘closed loop’ basis. CCTV pictures are only available to those directly connected to the loop, which transmits the picture from associated cameras to a recording device such as a Digital Video Recorder (DVR) or Network Video Recorder (NVR).

How do I choose the right camera for the job?

We have a completely free, no-obligation Security Survey which is comprehensive physical examinations of your property, intended to identify the weaknesses in your current configuration. We’ll also listen to your requirements as well as make recommendations on what system exactly will help you. Once we have conducted a site survey and discussed your requirements we can then suggest the right CCTV system, and camera, for you.

How long do cameras take to install?

Depending on the size of the premises in question as well as the number of cameras required, it can take anywhere from one day to several days. This will be discussed in full during your survey, keeping you in the loop at all times.

Can I have extra cameras in my package?

Yes you can, as long as the recording device has spare channels available to add extra cameras to it. If you think you may need extra cameras later, we would put in a recorder with more CCTV channels so your system is scalable for the future.

What guarantee do Strobe Security Solutions provide on the cameras?

The cameras have a 12 months manufacturer warranty.

Are CCTV systems expensive?

“Expensive” is a subjective term, as the budget of each company/individual is rarely identical. CCTV should be seen as an investment, a deterrent, and also peace of mind. Saying that, we do supply and install a range of equipment and we do have positive relationships with our suppliers as well as an excellent stock to choose from. This means that we can generally supply and fit a system that will meet your needs — as well as your budget.

Can I check the status of the cameras if I am not at home?

Yes you can, we can connect your recorder to your Internet router. You can then connect to your system via the Internet (on a PC, Mac, smartphone and tablet) and after authenticating, you will be able to view the cameras in real time, on the go.

Do the cameras work in the dark?

Yes, Our CCTV cameras can come with built in Infra-Red lighting.

Are the cameras easy to maintain?

Yes, there won’t be any unexpected costs involved with the fitting or the lifespan of the CCTV cameras we provide. We do recommend yearly maintenance to ensure the cameras are focusing correctly and the picture quality has not decreased over time.

What if a camera stops working, who do I call?

You should contact us immediately so we can run through some routine procedures to get the camera up and running again as soon as possible.

Can CCTV reduce crime?

The government believes that CCTV deters ‘opportunistic’ crime, where people take advantage of a situation on the spur of the moment. There is ample evidence that it is particularly effective at reducing ‘vehicle related’ crime.

CCTV cameras are also creating a vastly increased rate of convictions after crime is detected. Anyone caught on CCTV committing an offence is very likely to plead guilty, thus saving time in long and expensive court appearances.

Can I provide a copy of an incident to the police if required?

Yes. All recorders supplied by Strobe Security Solutions allow the customer to copy video footage from the hard drive to a portable media, such as a CD, DVD, or a USB stick. Training and instruction will be given upon installation and thereafter if required.

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